CCTV

The CCTV system includes approximately 260 cameras over three sites

• St Johns Campus
• Severn Campus
• City Campus
• Lakeside Campus

Cameras are located in various areas around these campuses including:

• Car parks, roadways, footpaths and other external areas
• Building and site entrance exits
• Academic buildings
• Service buildings
• Bars and retail areas
• The Students' Union
• Residences

There are several types of camera -

• Overt fixed - these record uncontrolled images e.g. reception desk, doors etc
• Overt Pan, Tilt, Zoom (PTZ) - these are controlled cameras that can follow vehicles or subjects when required
• Body worn - used by security staff on patrol when dealing with drunkenness, violence and anti-social behaviour
• Vehicle installed cameras used for driver safety

For the purposes of this Policy all of the above are referred to as 'CCTV'

The CCTV installations comprise all fixed cameras, signs, recording and playing equipment, information, material, data and any ancillary equipment required for the operation of the installations (e.g cabling, printers, power supplies)

Recorded material/data means any material recorded by the installations, either in digital or analogue form on CD, PC computer system hard drive, hard copy print or any document copy.  The recorded material/data are the property of the University of Worcester.

The systems are operated 24 hours per day, 365 days a year by trained SIA (Security Industry Authority) licenced University Staff.

 The CCTV surveillance system is owned by the University of Worcester.

The Director of Estates & Facilities has overall accountability for the system, with nominated individuals given authority to manage the day to day operations and ensure strict compliance with this policy.

The Assistant Director - Security and Operations is responsible for the management and operation of the system.

The Head of Security and Operations is responsible for the day to day management of the system.

The Head of Governance and Regulatory Affairs is responsible for the management of any requests for CCTV footage and ensuring compliance with data protection legislation.

The University's CCTV installations will be operated in accordance with applicable data protection legislation (defined as the Data Protection Act 2018 (DPA) and the General Data Protection Regulations (GDPR) and Article 8 of the European Convention on Human Rights (ECHR).

For the purposes of data protection legislation the University of Worcester is the Data Controller.  The University's Data Protection Officer is the Head of Governance & Regulatory Affairs (infoassurance@worc.ac.uk)

The University has chosen to adopt the SIA licencing requirements.

The ability to review recorded and live images is limited to authorised staff personnel including:

• Director of Estates and Facilities
• Assistant Director of Security and Operations
• Head of Security and Operations
• Control Room Operators
• Security Team Leaders
• Head of Governance & Regulatory Affairs
• Chief Executive of the Students' Union for footage recorded in the Students' Union.

Access to recorded images may also be given to other members of the University or third parties by the Head of Governance & Regulatory Affairs subject to the requirements of data protection legislation.

Other staff may view only live images, as part of their day to day responsibilities.

The University will take reasonable steps to ensure that relevant staff have undertaken appropriate CCTV training.

University staff, students and other individuals using the University premises (e.g. visitors, contractors, etc) may apply to have CCTV footage reviewed.

The request must be made in writing using the Application Form access here and detail:

• The date, time and location
• The reason for the request (which must comply with the purposes as laid out at 1.1 of the policy)

All requests should be made within 9 working days of the recording to ensure footage is not erased and submitted to the Head of Governance & Regulatory Affairs.

Unless required for evidential purposes or the investigation of a crime or otherwise required by law, recorded images will be retained no longer than 9 days from the date of recording and managed in accordance with the University's Data and Records Retention Schedule.

At the end of their useful life all images on discs will be erased and securely disposed of

Complaints received in relation to the use of the CCTV system should be made in the first instance to the Director of Estates and Facilities . Complaints will be acknowledged within 5 working days and a response will be made to the complainant within 20 working days.

Complaints in relation to the disclosure or image supply should be made in writing to the Head of Governance & Regulatory Affairs (infoassurance@worc.ac.uk) within 5 days of the incident.  Complaints will be acknowledged within 5 working days and a response will be made to the complainant within 20 working days.

For general enquiries in relation to CCTV and this policy please email the Assistant Director Security and Operations